Need some help? Call one of our advisors on: 01206 820200
or email sales@cfmgb.com

Help & FAQs


Do you sell to the public? 

No, sorry. We are a contract furniture company selling to trade only.

How do I place an order with CFM? 

If you know what you require you can place an order via our website, or phone or email your order through to us.

If your order is more complex, or if you would like to view samples first then you are welcome to visit our Colchester showroom where you can test out the very latest designs; or alternatively, we can arrange to visit you, or send out a sample. Or call us to discuss your options in detail on 01206 820200

I would like a quotation for several items, how do I send them to you?

Simply call our sales team on 01206 820200, or email your requirements to sales@cfmgb.com & we will come back to you asap.

When should I expect delivery?

Dependant on your order, delivery can take up to 4-6 weeks from confirmation of order dependant on order size and items required. However if you need it quicker we will do our best to arrange this for you. Please contact us on 01206 820200 to discuss your requirements.

Where do you deliver to?

We deliver to any UK mainland address  with the exception of the Scottish Highlands and some other postcodes using our standard delivery service. Please note if your premises are difficult to access or within the London Congestion Charging Zone there will be an additional £85 charge. If you feel you may be affected by these exclusions please contact us on 01206 820200.

How much is delivery?

Delivery is calculated at checkout, dependent on order size and addressee location. Our standard rate for delivery is £75 + VAT and an additional £3 per item. If you are not within a 70 mile radius of us, there is an additional £30 + VAT charge.

What methods of payment do you accept? 

We accept payment by BACS, Paypal and all major credit cards.

Do you have a brochure or price list?

No we don’t, although we can provide you with a quote fr anything you may wish. The reason for this is because we are continually updating our product range. Prices are dependent upon so many factors due to the wide range of fabrics or finishes we provide, our numerous delivery options, the lead times involved, and the quantities you may require.

I cant find the item I want on your website, can you source it?

We have access to hundreds of models,  which aren’t all listed on our website, We also love a challenge and will always do our best to find the exact match to your specifications. Simply contact us with an image of your specifications and we will do our best to help.

Can you assemble tables that I have ordered?

Yes we can, depending on the size of the order there may be a charge for this. Please speak to one of our team to discuss this further on 01206 820200.

Can I order a chair in a different colour?

Most of our chairs are available to order in a variety of wood stains and fabric options and we also create bespoke designs made to order. Most chairs will have an option to change the colour at checkout, but if this option is not available please contact a member of our team to discuss.

I am unsure about what to order, can you help?

Our extensive experience within the contract furniture industry mean we can offer you honest, meaningful advice, and help you find furniture that suits your needs. Our friendly sales team are always on hand to discuss your requirements and those of your clients. We are able to offer expert advice on all our products and fabrics to ensure that you are completely satisfied with the end result.

I’m opening a restaurant. At what stage in my design process should I contact you?

As soon as possible!  Selecting the right style of restaurant furniture is essential for creating the right atmosphere, maximising the number of covers in your restaurant, and communicating the high standards you may wish to portray to your customers.  It is important to purchase restaurant furniture that is of contract quality, and the restaurant furniture supplied by CFM is the highest contract quality and the highest durability. For larger orders or full refurbishments we will happily arrange a site visit to take accurate measurements and discuss options on how to make best use of your space.

Can you make bespoke items?

Yes we do, in fact it is our speciality! We manufacture bespoke booth seating, bars, tables and more here in our own factory.

What is Contract Furniture?

Contract Furniture is a term used by our industry for products designed, tested, and manufactured to certain quality standards in order to best meet the unique requirements of commercial applications.

Where are you based? Is it easy to find? 

We are based in Alresford, Colchester which is close to the A12/A120. Our premises is also very close to the Alresford Train Station, making us accessible via the rail networks.

Do you have a showroom that I can visit?
Yes, we do! Our Showroom is open Monday-Friday 9-5pm ( no appointment necessary ) so feel free to pop in anytime. We will even give you a Tour of our Factory if you like, so you can see how our furniture is made.

Do you hire furniture?

Not really, as most of our furniture is made to order, but if you are looking for some simple stacking chairs and tables we may be able to help you out, just call us with your enquiry on 01206 820200 or email sales@cfmgb.com and we will see if we can help.

Can I collect my own order?

Yes, you can collect your order from our factory and office in Alresford Essex.

Do you offer any Guarantee?

Yes, We offer a 1 year guarantee across our whole range.

Do you provide interest free credit or repayment?

No, sorry. We work on a Pro Forma basis with all orders being paid for prior to delivery/manufacture. But we are happy to process orders via a finance company of your choice with payment upfront.

Are your prices excluding VAT?

All prices on our website are excluding VAT & Delivery